Everyday examples
Less chasing. A clearer next step.
See how your messages, enquiries and tasks could become easier to manage.
Service teams
A reply without starting from scratch.
Use approved project information to prepare a reply and follow-up. Your team reviews it before sending.
See enquiry helpWaiting for your team’s approval. No reply has been sent.
Thanks for checking in. The first design is ready and our team will review it on Thursday. We’ll send you the next update on Friday.
Project team · Friday · Awaiting review
Your team checks before sending.Team learning
Learn with the work you actually do.
Bring a customer email. A trainer guides the task, then your team practises checking and adapting the reply.
Show us what takes up your timeLearn how to give AI the context and questions it needs.
A trainer guides the exercise; your team practises with its own daily tasks.
Basic prompt
“Write a customer project update.”
“Hi, here’s a quick update on your project: [current progress]. Our next step is [next action], planned for [date]. Please let us know if you have any questions.”
A reasonable template. You still need to fill in the facts.
Better prompt
- Context
- We’re a small team replying to a customer who asked for a project update.
- Goal
- Help me write a clear, useful reply.
- Interview me
- Ask one question at a time about project status, the agreed deadline, next step, recipient and tone. Wait for my answers before drafting.
- Output
- Then write a short reply with the progress and next step.
- Check assumptions
- Use only my answers. Flag anything unclear instead of guessing.
What is the current project status?
Example answer: The first design is ready. Team review is Thursday.
After your answers / Sample result
- The first design is ready. Team review is Thursday.
- Send the customer the next update on Friday.
- Our customer. Keep it friendly, clear and brief.
Thanks for checking in. The first design is ready and our team will review it on Thursday. We’ll send you the next update on Friday.
Specific facts from the answers — not guesses.
Internal operations
Know who's doing what.
Keep a customer message, its next task and the person responsible together.
See organised work“Could you send an update on our project?”
The customer wants to know what is finished and what happens next.
The first design is ready. Team review is Thursday. The next customer update is Friday.
Your next move
Let’s find where AI can help your business.
Scope first. A proposal built around your project.
Show us what takes up your time